Frequently Asked Questions
Real skin. Real answers. No BS.
Product & Ingredients
Are your products natural?
You bet your bare skin they are.
We use high-quality natural and organic ingredients like jojoba oil, rosehip oil, beef tallow, frankincense, and botanicals — because your skin deserves the good stuff. No nasties, no fillers, no fads.
Are your products safe for sensitive skin?
Yes — and we’ve got you, gorgeous.
Many of our products are designed with perimenopausal and menopausal skin in mind — meaning they're gentle, nourishing, and soothing. Always patch test first (your skin is unique), but Bare Skin Essentials is created to be kind to real, changing skin.
Are your products suitable for mature skin?
Oh yes, darling — they were born for it.
Our range is especially designed to support, strengthen, and glow-up mature skin — hydration, barrier repair, brightening, and a healthy, juicy glow.
Can I use these products if I’m going through menopause?
Hell yes — that’s who we made them for.
Bare Skin Essentials is created with perimenopausal and menopausal skin front of mind — we get what your skin is going through (dryness, sensitivity, dullness, the lot). Our ingredients are chosen to support and nourish skin at this stage of life. Glow-up incoming!
Will your oils make my skin greasy?
Nope — just dewy and delicious.
Our face and body oils are designed to nourish, balance and absorb beautifully. All our skins are unique, your skin will absorb more or less than others . So you need to find the amount that makes your skin soft and subtle not oily after 10 mins.
No oil-slick face here — just skin that looks and feels lush.
Are your products suitable during pregnancy or breastfeeding?
Some are, some aren't — and we’ll always say so.
We recommend checking each product description for guidance, and consulting your healthcare professional if unsure. We use essential oils and active botanicals that may not suit all stages of pregnancy.
Can I use Bare Skin Essentials products with other skincare brands?
Of course — but why would you want to? 😉
Jokes aside — yes, our products play nicely with others. Just be mindful when layering actives (like acids or retinol) — less is more, and we’re always happy to advise.
Do you test on animals?
Absolutely not — unless you count my husband or me!
We are proudly cruelty-free. The only living things benefiting from our products are you and maybe the occasional overly moisturised elbow.
Do you use preservatives?
When needed, yes.
We use natural, broad-spectrum preservatives where required (for products that contain water or could come into contact with it). For our oil-only products — no preservative is needed. Your safety is top priority.
Are your products vegan?
Some are, some are not.
Our beef tallow products (like Crème de la Cow) are not vegan — but they are beautifully sustainable and skin-loving. Many of our oils, cleansers, and masks are 100% vegan-friendly — each product page will tell you clearly.
I’m not in menopause — can I still use your products?
Absolutely!
While we create with menopausal skin in mind, anyone who wants lush, natural, nourishing skincare with a bit of cheek is welcome here. Good skin knows no age limit.
Can I customise a product?
YES — that’s part of the magic.
At Bare Skin Essentials, we offer custom blends and can tweak certain products to suit your skin’s needs. Pop us a message or book a consultation — we love creating skincare as unique as you are.
Shopping, Shipping & Policies
How long will my products last?
Generally:
Oil-based products: 12–18 months
Creams and cleansers: 6–12 months once opened
Dry masks: up to 2 years if stored well
We recommend storing them out of direct sunlight and heat — and using them up (they’re too good to sit on a shelf!).
Where do you ship to?
Currently Australia-wide — but watch this space!
We offer flat-rate shipping Australia-wide.
What is your return policy?
We want you to love your skin and your products.
If there’s any issue with your order, please contact us and we’ll sort it out. Due to the nature of skincare, we cannot accept opened/used products unless faulty — but we’ll always do our best to make it right.
Do you offer gift cards?
Sure do — best. present. ever.
You can purchase digital or physical gift cards through our shop — perfect for birthdays, Mother's Day, or just because.
Brand Experience & Extra Info
What’s with the cheeky product names?
Because skincare should be fun, and so should life.
We love helping women embrace their skin with confidence and a laugh — hence names like Lube Ya Face and Calm Ya Tits. You won’t find beige branding here.
Can I visit you in person?
Yes — and we’d love to meet you.
Our founder Belinda runs beauty treatments from her salon in Mackay, QLD — offering skin consultations, facials, body treatments and more. You can book online via the Bookings on Instagram @esensualbeauty
Are your products made in Australia?
Proudly, yes.
Every Bare Skin Essentials product is lovingly handcrafted in small batches right here in Mackay, QLD. Australian-made and owned — with a whole lotta love.
How can I get a skin consultation?
Easy — head to our Skin Quiz and this will lead you in the right direction to choose the perfect products for your skin type or condition you are trying to help . Alternatively go to @esensualbeauty Bookings page and select Free Skin Analysis or your chosen treatment if you live in Mackay Qld or are visiting .We'll chat through your skin goals and create your perfect skincare ritual
Contact
Still have questions? We're happy to help! Please email us at belinda@bareskinessential.com.au and we will get back to you!
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.